Returns & Warranty Policy
Last updated: July 1, 2026
1. Return Period
You may return any product within 7 days of delivery or pickup, provided it is in its original condition with all accessories and packaging intact.
2. Eligible Returns
Returns are accepted for defective products, wrong items delivered, or products not as described. The item must be unused and in original packaging.
3. Non-Returnable Items
Certain items including opened accessories, software, and products damaged by misuse are not eligible for return.
4. Refund Process
Approved refunds are processed to the original payment method within 5-7 business days. Cash refunds are available at any branch.
5. Warranty Claims
Products carry a 6-month warranty against manufacturing defects. Bring the product with proof of purchase to any branch for warranty assessment.
6. Exchange Policy
You may exchange a product for a different variant within 7 days, subject to stock availability and price difference adjustment.
Questions about this policy? Visit any of our branches or contact our support team.